Organisations not ready to pay can now apply for a 7-day free trial on the plan step: four quick questions approve it at once or send it for review, answered by email. A trial keeps its one project without re-analysis, or Start your plan now adds more, and an email gives the charge date before the first payment.
New
Changes what a plan costs or includes, a trial, or how billing works. Sales and support should know before customers ask.Admins not ready to pay can apply for a 7-day free trial on the plan step, with a card needed but nothing charged.
Four quick questions on role, company size, release pace and main use approve a trial at once or send it for review.
An email gives the charge date and price, with a "Manage billing" link, within two days before the first payment.
Applicants get emails when the team approves or declines their trial, with a way back to the plan step or an offer of a demo.
Admins on a trial can click "Start your plan now" to end the trial early, be charged and add up to 3 projects.
A trial's welcome email gives the date its free days end and offers a call with Ola.
Changed
During a trial the project cannot be deleted or re-analysed, and creating a second project points to "Start your plan now".
The plan step reads differently after applying: the trial card thanks the applicant, or a line says a reply was emailed after a decline.
The reminder email for founding admins stuck on the plan step for three days no longer goes to those with a trial application waiting or declined.
Cancelling a trial no longer sends a follow-up an hour later; Ola asks for feedback when the trial ends instead.